Twitter basically just removed the unnecessary layer of complexity we call a landing page. What took multiple clicks and multiple inputs before has now been boiled down to just one click. Props to the Twitter team for making it as easy as possible.
Overall Facebook usage in the UK is down nine percentage points from one year ago. What’s more, it seems the primary reason that many of those users have stopped visiting Facebook is because they’re fed up with social media marketing.
Social Media - Online-savvy job recruiters are turning to social networks to find new talent for their companies. But the competition for talent is fierce online. So, which companies are doing the best?
When we are teaching our clients in our blog posts, we have to be genuine and helpful. We have to provide the kind of information that our readers are asking for, and at the same time, we have to be clear about what it is we want.
Ginna Sauerwein explains how FedEx uses social media to provide excellent customer service. FedEx integrates across multiple functions to create a seamless customer service experience. They try new technology, like video chat.