Attrition
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Post-Deal Management and Client Retention - TIME

Post-Deal Management and Client Retention - TIME | Attrition | Scoop.it
Post-Deal Management and Client Retention
TIME
Loyalty pays big dividends in business, which is why fostering customer fidelity makes good business sense. These tips will help you increase repeat business.
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Customer Retention by the Numbers [INFOGRAPHIC]

Customer Retention by the Numbers [INFOGRAPHIC] | Attrition | Scoop.it

Social media is playing a growing role in customer service as well. This isn’t the customer service of old where a consumer would read you the riot act and quit. Now their discontent is shared throughout their networks on social media.


Via Riaz Khan
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