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How Social Media Has Changed Customer Service

How Social Media Has Changed Customer Service | AtDotCom Social media | Scoop.it
In this video I interview Peter Shankman, founder of Help a Reporter Out (HARO), vice-president of Vocus and author of Customer Service: New Rules for a Social Media World.
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5 Ways To Gain Customers Using Pinterest | Social Media Today

5 Ways To Gain Customers Using Pinterest | Social Media Today | AtDotCom Social media | Scoop.it
Social media’s newest poster boy is Pinterest, and there’s a reason why – 11 million hits in a week in December 2011. The growth is sporadic and explosive for a social platform that’s still for invite-only.
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The Other Side of Social Media: Inside the APP-based Revolution #Infographic

The Other Side of Social Media: Inside the APP-based Revolution #Infographic | AtDotCom Social media | Scoop.it

By Haydn Shaughnessy   http://bit.ly/wlG0Kc 

@haydn1701

 

Social media seems like a fairly self-sufficient activity – it’s all about changing the way companies communicate, right? How they engage?

 

Most of us in social media lack some of the knowledge we need to understand how business is really changing.

 

Mashery - http://bit.ly/yMfNRy - are one of the leading API management companies, and APIs are one of those concepts that deter the wider marketing community from really grasping the oportunities in front of them.

 

The Infographic "The Hyper Channel Future" is a short primer on how some companies are reinventing themselves around social and apps.


 

 

 

This is illustrated in the hyper-channel graphic: - http://onforb.es/xYvo5C 



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THe History of Text Messaging [Infographic]

THe History of Text Messaging [Infographic] | AtDotCom Social media | Scoop.it

It’s hard to believe but it has been just over 19 years since the first text message was sent from a computer to a mobile phone, and 18 years since the first phones were produced that allowed people to send text messages to one another.  

 

With text messaging, language has evolved as well. Who hasn’t heard of LOL, a word which has been added to the Oxford English Dictionary (and which doesn’t mean Lots of Love, as some people think). The concept of “sexting” has also given rise to its own phone language


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5 Ways to Get Your Entire Company On Board With Social Media

5 Ways to Get Your Entire Company On Board With Social Media | AtDotCom Social media | Scoop.it
Is everyone supporting social media at your company?Are you struggling to get the support you need? And although there are many reasons why social media campaigns fail, far and away one of the biggest reasons for failure is the lack of top-to-bottom “buy-in” from all employees in a company.
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45+ Fresh and Free Social Media Icon Sets

45+ Fresh and Free Social Media Icon Sets | AtDotCom Social media | Scoop.it
Here we have gathered some very smart and elegant social media icon packs that you can download and use in your project for free.
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Beginner's Guide to Google Analytics: What to Track

Beginner's Guide to Google Analytics: What to Track | AtDotCom Social media | Scoop.it
Before you can do anything else with Google Analytics, you need to understand what you're trying to track and why. Here are a few ideas for some types of data you may want to track correctly from the beginning in Google Analytics.
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3 Twitter Browser Extensions for Better Social Management

3 Twitter Browser Extensions for Better Social Management | AtDotCom Social media | Scoop.it
Do you have more than one Twitter account? If you use social media for your business or to promote other companies, you probably have many different accounts to keep track of.
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Infographic: 5 companies that rock at social media | Articles

Infographic: 5 companies that rock at social media | Articles | AtDotCom Social media | Scoop.it
From surprising a fan with a free steak to creating a Pandora station for a TV show, these five companies know how to succeed on social media. Take a look at how they do it.
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5 Craft Beers Get it Right on Facebook- Social Media Week 2012 – The Buzz Bin

5 Craft Beers Get it Right on Facebook- Social Media Week 2012 – The Buzz Bin | AtDotCom Social media | Scoop.it

What better way to celebrate Social Media Week 2012 than with a look at how craft beer, an American past time, is faring on everyone’s favorite social network, Facebook.

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4 Ways to Boost Your SEO With Google+

4 Ways to Boost Your SEO With Google+ | AtDotCom Social media | Scoop.it

By Todd Wasserman - http://bit.ly/yuVgSx 

@ToddWasserman

 

Can you +1 your way to SEO glory?

We spoke to the experts.

 

If you use Google regularly — and who doesn’t? — you’ve probably noticed that the company has been using various ways to coerce you to join Google+, its incipient social network.

The plugs have been pretty overt and include a call-to-action on Google’s homepage and automatic G+ registration for new Gmail accounts.

 

For businesses, the sell has been more subtle.

Since Google integrated Google+ results into search under its Google Plus Your World initiative in January, the word has gotten out that lack of a Google+ presence could affect organic search results.

 

The upshot: If you don’t have a Google+ page, your placement for various search terms will suffer.

Companies that specialize in search engine optimization are used to rapid change, but this is something different.

 

These days, if you want to get better search results, you have to know a thing or two about social media marketing. So, Google has, in effect, given you two headaches for the price of one. Another way to look at it is that Google has given you a free opportunity to boost your SEO and get a leg up on competitors who don’t know what Google+ is.

 

If you’re a first mover on this, you’re going to capture more visibility,” says Rob Garner, vice president of strategy for digital marketing agency iCrossing. “This is kind of a gift in a lot of ways.” 

- http://on.mash.to/yeFqid  


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Using Foursquare for Your Local Business | Social Media Today

Using Foursquare for Your Local Business | Social Media Today | AtDotCom Social media | Scoop.it
Foursquare is an amazing way to market your business because it makes the process of social discovery and check-in fun.
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How to (easily) add a Pinterest tab to your Facebook Page – Simply Zesty - Simply Zesty

How to (easily) add a Pinterest tab to your Facebook Page – Simply Zesty - Simply Zesty | AtDotCom Social media | Scoop.it
A very cool little hack to add a Pinterest tab to your Facebook Page.
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Top 10 People To Add To Your Google+ Circles | Social Media Today

Top 10 People To Add To Your Google+ Circles | Social Media Today | AtDotCom Social media | Scoop.it
The Internet is an ongoing conservation full of ideas, news and tools. The conversations is always happening and now Google+ is a way to participate in the dialogue of exchanging ideas.
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An Insight into Facebook Marketing - Infographic | Jeffbullas's Blog

An Insight into Facebook Marketing - Infographic | Jeffbullas's Blog | AtDotCom Social media | Scoop.it
So what is happening with Facebook Marketing? Facebook has become the default social network to focus your promotion efforts on when it comes to marketing on social media.
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How Higher Education Is Going Digital [INFOGRAPHIC]

How Higher Education Is Going Digital [INFOGRAPHIC] | AtDotCom Social media | Scoop.it
How Higher Education Is Going Digital [INFOGRAPHIC]
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5 Truths the Boss Needs to Know About Social Media Marketing | Jeffbullas's Blog

5 Truths the Boss Needs to Know About Social Media Marketing | Jeffbullas's Blog | AtDotCom Social media | Scoop.it
What about the skeptical company head who just doesn’t quite get social media?
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How To Add Facebook Comments To Your Blog — SocialMouths

How To Add Facebook Comments To Your Blog — SocialMouths | AtDotCom Social media | Scoop.it
A simple mini- tutorial on how to integrate Facebook Comments into your Wordpress Blog in 5 easy steps.
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The Evolution Of Web Hosting Infographic | CloudTweaks.com

The Evolution Of Web Hosting Infographic | CloudTweaks.com | AtDotCom Social media | Scoop.it

The Evolution Of Web Hosting Infographic via Jonha Revesencio


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