Isn’t it amazing how it only takes seconds for you to form an opinion about someone, even before they have opened their mouth! The same is just as true online. But what if you were unprepared to start those conversations? Maybe your hair hadn’t been brushed yet, you had morning breath, you forgot your business cards, or you were still dressed in your pajamas. Not a good impression. Similarly on Social Media a lot of times customers are turned off with the online presence of the brands.
Via Brian Yanish - MarketingHits.com