"Change management is the law of life, and those who look only to the past or present are certain to miss the future." ~ John F. Kennedy
Most business change management programs fail, but the odds of success can be greatly improved by taking into account– counter intuitive insights about how employees interpret their environment and choose to act, say Carolyn Aiken and Scott Keller.
This article will take some reading (it's not that long) because you will want to savor its insights and contemplate its meaning. It is all about organizational storytelling and successful change management.
Actually these insights could be used for almost any situation where you need to work with other people.
The basic premise is that most org change efforts fail because they try to 'motivate' employees to change instead of letting employees write their own story -- and for leaders to listen more and tell less during change.
The article spends some time on the essential dynamics of why change efforts fail, and offers great pointers on how to shift the tide. And how stories can make the difference.
Enjoy this thoughtful read.
Now -- a word for all bloggers out there. Once again, the author's name is not part of this article. And the 'About' page on this blog is down. So I can't mention this author's name because I don't know it. Neither can I post a comment to let the author know I've curated his article -- because there is no comments form on the blog. Sigh. Take a lesson here folks.
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