Artificial Intelligence in Banking Industry
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1. Futurist's Cheat Sheet: Artificial Intelligence

1. Futurist's Cheat Sheet: Artificial Intelligence | Artificial Intelligence in Banking Industry | Scoop.it
There is no more powerful concept in futurist writings then the notion of artificial intelligence. The ability for humans to create machine-based life that thinks on its own and acts on its own has the potential to make our lives dramatically better - or worse, depending on what kind of science fiction you read. But getting there won't be…
Huy's insight:

This is an introduction of Artificial Intelligence (AI) when human want to create machine-based life that can match or exceed the intelligence of a human has the potential to make our lives dramatically better. In fact, we are nowhere near the practical application of true artificial intelligence. It still only exist on some movies named Terminator, The Matrix or I, Robot. 

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3. To Turing and beyond: the future of artificial intelligence

3. To Turing and beyond: the future of artificial intelligence | Artificial Intelligence in Banking Industry | Scoop.it
With AI an integral part of the consumer-brand relationship, successful services need to go beyond function to convey the personality of the brand
Huy's insight:

This article talks about the exist AI infrastructure in business domain which is pretty functional and often does very little to convey the personality of the brand. We expect them to do something better as have truly convincing conversation or linguistic intelligence, instead of just offering some basic information. However, this goal is not far away from expectation. With the rapid development of technology, some company has presented the AI machine as self-checkout terminal from Toshiba which can visually identify fruit and learn from any mistakes it makes. The day when AI can express the emotional intelligence or common sense to work through even a simple problem wont be long.

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5. How Researchers Map The Future Of Innovation

5. How Researchers Map The Future Of Innovation | Artificial Intelligence in Banking Industry | Scoop.it
The head of Microsoft Research Peter Lee on how the trials and tribulations of artificial intelligence demonstrate how researchers create the future.
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This is one of real application of true Artificial Intelligence in modern society. There is an combination of language technology and AI where the machine can translate the speech from English to Mandarin in real time, in his own speaker. Thus, the human vision for AI is no longer beyond the imagination. In future, we can communication with bank teller by our mother language, break through the language barrier. So excited. 

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7. Business trend: artificial Intelligence - NAB

7. Business trend: artificial Intelligence - NAB | Artificial Intelligence in Banking Industry | Scoop.it
Human-looking computer robots that can instantly respond to online customer queries day or night is increasingly being used by businesses.
Huy's insight:

This is an example of how future AI impact in banking industry. According to this article, there is an huge demand on surging for human-looking computer robots that can instantly respond to an online 24/24 customer query instead of remaining on hold. Therefore, the Help Desk person can be replaced by computers in the next few years. 

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9. Google's Game Of Moneyball In The Age Of Artificial Intelligence

9. Google's Game Of Moneyball In The Age Of Artificial Intelligence | Artificial Intelligence in Banking Industry | Scoop.it
Google is cornering the talent market in AI and robotics to dominate the next era of computing.
Huy's insight:

In conclusion of this topic, I just wonder if Google, a biggest technology corporation, has a chance to dominate the next era of computing. The current trend of large companies to eliminate hazards by acquiring smaller companies as we have seen with Facebook and Whatsapp, Google and Nest. We will see the interaction change in future when people start talking with a machine. And there is a missing essential feeling when we are talking in person. Everything has 2 sides: positive and negative. Which one do you like?

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2. Assessing bank efficiency and performance with operational research and artificial intelligence techniques: A survey

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As we known the great benefits of AI, this technology has widely implemented in many business domain. In banking industry, there are enormous amount of complicated tasks to measure the bank efficiency and performance. In order to achieve and increase the information accurately, there is a neural network modeling which is an intelligence technique that benefited from AI by following a process similar to the human brain. It shows how to gather information from huge resource as data mining. However, the potential of AI technology has not been fully exploited....

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4. Futurist's Cheat Sheet: Biometric Authentication

4. Futurist's Cheat Sheet: Biometric Authentication | Artificial Intelligence in Banking Industry | Scoop.it
The problem is not new. One way or another, people have to validate their identities. I am trying to enter a building or a Web service that only Joe Smith should have access to, I need to offer evidence that I am, indeed, Joe Smith. For decades, authentication has required cards and passwords. In the near future, you might just use a part of your…
Huy's insight:

This is an great example of future AI significant implement in banking industry. Instead of traditional identification, we might just use a part of our body. Everyone believe that any body part has a unique identifier that can be used authenticate an individual human. Imaging that, we can use biometric data for verification to access our personal bank account. It is simpler and convenient than using ID and password, or PIN number.  

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6. Artificial intelligence 'will take the place of humans within five years' - Telegraph

6. Artificial intelligence 'will take the place of humans within five years' - Telegraph | Artificial Intelligence in Banking Industry | Scoop.it
Salespeople, call centre staff and customer service personnel could all be replaced by computers within the next few years, claims one technology entrepreneur.
Huy's insight:

This article shows an negative impacts of AI in banking industry. As AI machine has been expected to be think like human beings, it shows the significant performance compared to the human in the particular subject. For instance, it present the time efficiency in receive and respond customer email within a few seconds. In consequence, it results in losing job in various business domain by intelligence computers within next few years.  

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8. Technology: Rise of the replicants - FT.com

8. Technology: Rise of the replicants - FT.com | Artificial Intelligence in Banking Industry | Scoop.it
If Daniel Nadler is right, a generation of college graduates with well-paid positions as junior researchers and analysts in the banking industry should be worried about their jobs. Very worried. Mr Nadler’s start-up, staffed with ex-Google engineers
Huy's insight:

This is an coming thread to jobs stretches beyond the white-collar world. At this moment, AI machines does not longer target to compete with other technical providers, it is directly competing with people. These "smart" machines can do even better than a human as not just collect and process information; they can draw inferences, answer questions and recommend actions. Therefore, they has been considered to a threat to invade office life in various business domain. As a result, what a human can do to avoid this trend....

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