Philippines Overtakes India as Hub of Call Centers | INTRODUCTION TO THE SOCIAL SCIENCES DIGITAL TEXTBOOK(PSYCHOLOGY-ECONOMICS-SOCIOLOGY):MIKE BUSARELLO | Scoop.it
Many companies have moved their customer service lines to Manila to take advantage of workers who speak lightly accented English and are familiar with American culture.

 

The geography of globalization is epitomized by relentless change and marked by continual turnover.  Cultural and economic factors play significant roles in creating potential advantages for receiving outsourced jobs (whether that is beneficially long-term is another discussion). 


Via Seth Dixon