4 Starbucks Policies That Drive Customers Crazy | INTRODUCTION TO THE SOCIAL SCIENCES DIGITAL TEXTBOOK(PSYCHOLOGY-ECONOMICS-SOCIOLOGY):MIKE BUSARELLO | Scoop.it

"Starbucks has several policies that both baristas and customers consistently misunderstand, which almost always ends with an unhappy patron.  Seattle attorney Melody Overton has clarified the four most confusing policies in a recent post on her blog..."

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Via Leona Ungerer