Communities are repositories of a different kind of knowledge. If libraries understand their role as stewards of this, a knowledge that has been historically disadvantaged and underprivileged, then their role in the world of ebooks and free Internet becomes abundantly clear. In an era of greater access to conventional knowledge, libraries must facilitate community engagement by providing citizens access to each other and to local communal knowledge, and seek ways to provide space and opportunities for future creation and capture of this knowledge. Yes, yes, yes.
Via Karen Bonanno, Dr. Laura Sheneman