Amazon Web Services Crash of April 2011
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Amazon Web Services Crash of April 2011
What happened with the AWS outage, why its effects varied for different customers and takeaways for enterprise CIOs.
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Our Thoughts on Amazon's April 2011 Cloud Collapse

Amazon's April 2011 cloud collapse marked the first major cloud crisis to hit mainstream customers and media. The attention made CIOs reconsider the security and reliability of clould solutions. 

 

When events like the first major cloud outage roll around, industry experts and analysts use it as a jumping point to compile key takeaways and lessons learned. Takeaways for CIOs, and consistencies within these articles deemed most valuable by a range of industry media and bloggers, include:

 

* Supplement the provider’s resilience, from the start.

* Demand transparency.

* Read the your provider’s SLA. Carefully.

* Plan for downtime.

 

Within this curated news page, we include a collection of industry articles for CIOs that evaluates what happened with the AWS outage, how and why its effects varied for different customers, and the technology takeaways enterprise CIOs need to know.

 

Read More: http://trustinthecloud.harris.com/index.php/cloud-computing-resources/cloud-computing-blog/lessons-learned-from-amazon-web-services-crash-of-april-2011/

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Understand Cloud SLAs to Protect Critical Biz Processes

May 30, 2011 — ZDNet Asia, by Kevin Kwang

 

"Businesses need to take a closer look at the service level agreements signed with their cloud providers before inking a contract, industry watchers advise, particularly after the recent outage of Amazon Web Services' (AWS) Elastic Compute Cloud (EC2) which impacted a number of high-profile customers."

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Amazon EC2 Link to Sony Hack Shows How Cybercriminals Are Co-Opting Cloud Technology

May 17, 2011 — FierceCIO:TechWatch, by Paul Mah

 

"It has emerged that Amazon's EC2 cloud-based infrastructure was used by the hackers that made off with the personal details of over 80 million users on Sony's PlayStation Network."

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Cloud Computing R.I.P?

May 5, 2011 — Forbes, by Brad Peters

 

"In the commentary about the recent catastrophic crash of Amazon’s cloud computing network, it was hard to miss both an elevated level of harshness and a barely suppressed exultation."

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Amazon's Cloud Computing Debacle: What Service Liability Agreement Means?

Amazon's Cloud Computing Debacle: What Service Liability Agreement Means? | Amazon Web Services Crash of April 2011 | Scoop.it

May 3, 2011 — Bright Side of News, by Marcus Pollice

 

"On Easter Friday, Amazons AWS services were affected by a major service disruption in the Availability Zone in North Virginia. It rendered the services unusable over the course of almost three days and reduced performance for several days. The status history highlights the impact of the event. Major web services like Foursquare, HootSuite, Quora, Reddit and many others were affected. Now that the incident has been dealt with and the fault analyzed, there is hope that both Amazon and its customers have learnt their lessons from it.

 

At the end of last week, Amazon released a rather technical account of what had happened and the consequences of that. In this article we will simplify some technical details, so if you want the full description head over to Amazons' AWS fallout post mortem. Basically during a routine network upgrade, some parts of the network have been wrongly connected, thus resulting in several servers no longer being accessible."

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Amazon, PlayStation Are Reminders Of Cloud Challenges

May 2, 2011 — Investor's Business Daily, by Donna Howell

 

"The cloud computing trend had a strong start this year, with big firms like Netflix and Hewlett-Packard advancing their use of the cloud for flexibility and profit..."

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Hey Apple, Sony and Amazon: Crisis Response is Real Time Now Too

Hey Apple, Sony and Amazon: Crisis Response is Real Time Now Too | Amazon Web Services Crash of April 2011 | Scoop.it

April 30, 2011 — GigaOM, by Mathew Ingram

 

"The reasons for the recent screwups by Apple, Sony and Amazon were different, but their reaction was remarkably similar: a conspicuous lack of timely response."

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Amazon: Networking Error Caused Cloud Outage

April 29, 2011 — Data Center Knowledge, by Rich Miller 

 

"Last week's lengthy outage for the Amazon Web Services cloud computing platform was caused by a network configuration error as Amazon was attempting to upgrade capacity on its network."

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Amazon's Outage in Third Day: Debate Over Cloud Computing's Future Begins

Amazon's Outage in Third Day: Debate Over Cloud Computing's Future Begins | Amazon Web Services Crash of April 2011 | Scoop.it

April 23, 2011 — Venture Beat, by Dean Takahashi 

 

"As Amazon's web services outage passed its third day, the debate on the future of cloud computing is underway. The outage is costing web sites such as Reddit and Quora considerable losses as users turn elsewhere to get their social media needs met."

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Seven Lessons to Learn from Amazon's Outage

Seven Lessons to Learn from Amazon's Outage | Amazon Web Services Crash of April 2011 | Scoop.it

April 24, 2011 — ZDNet, by Phil Wainewright

 

"Summary: After a harrowing four days, the remaining few customers still affected by Amazon’s major outage are gradually coming back online. Here are seven key lessons to learn from this episode."

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What We Can Learn From Amazon's Cloud Collapse

What We Can Learn From Amazon's Cloud Collapse | Amazon Web Services Crash of April 2011 | Scoop.it

The collapse of Amazon's Cloud highlights setbacks of cloud computing without a plan for continuity of operations or disaster recovery. It is also an opportunity for us to figure out how to stop it from happening again.

 

April 22, 2011 — Mashable, by Ben Parr — "Call it Cloudgate, Cloudpocalyse or whatever you’d like, but the extended collapse of Amazon Elastic Cloud Compute (EC2) is both a setback for cloud computing and an opportunity for us to figure out how to stop it from happening again."

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Research: A Security Analysis of Amazon’s Elastic Compute Cloud Service - Harris Cyber

Research: A Security Analysis of Amazon’s Elastic Compute Cloud Service - Harris Cyber | Amazon Web Services Crash of April 2011 | Scoop.it

There has been a fair amount of buzz about a new research paper: A Security Analysis of Amazon’s Elastic Compute Cloud Service. The paper is well-done and definitely worth a read.

 

The research team analyzed 5,303 Amazon Machine Images (AMIs) from November 2010 through May 2011 to assess the security risks associated with the public cloud. The team identified three main risk types with public clouds:

 

* External attacks
* Malicious users
* Protecting private information

 

Here are a few additional interesting data points from the paper:

* 98% of Windows AMIs and 58% of Linux AMIs contained software with critical vulnerabilities. In many cases, software running on the AMIs was more than two years old.
* 21.8% of the scanned AMIs contained leftover credentials that would allow a third-party to remotely login into the machine.
* In a test of 1,100 Linux AMIs, the team recovered the deleted files from 98% of the AMIs—from a minimum of 6 files to a maximum of more than 40,000 files.

 

The paper presents data that supports what we’ve seen in every cloud adoption survey to date—security and control are the main inhibitors to cloud adoption.

 

What the paper misses is that security and control are actually part of a higher level attribute called trust, which means your cloud operates according to specification and you can prove it.

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Amazon Web Services Outage: Cloud Computing Proof of Concept

Amazon Web Services Outage: Cloud Computing Proof of Concept | Amazon Web Services Crash of April 2011 | Scoop.it

May 23, 2011 — Technorati, by James Burchill

 

"In late April 2011, a huge outage amongst the cloud computing network from Amazon, called Amazon Web Services (AWS), happened after massive failures in the company's Virginia-based facilities literally shut down many businesses operating on the network. Opponents of the cloud computing paradigm were all over the outage as proof that cloud computing is bad for business.

 

Except it isn't and the outage proved exactly the opposite."

 

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CSA: Cloud Outages Highlight Need for Better Risk Management

May 16, 2011 — Search Cloud Security, by Jim Reavis

 

"The recent cloud outages highlight the need for better risk management, according to the Cloud Security Alliance (CSA). Jim Reavis of the CSA reflects on recent cloud outages in this opinion piece."

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4 Fallacies We're Hearing in the Wake of the AWS Outage

4 Fallacies We're Hearing in the Wake of the AWS Outage | Amazon Web Services Crash of April 2011 | Scoop.it

May 5, 2011 — Computerworld, by Glenn Weinstein

 

"The great Amazon Web Services (AWS) outage of 2011 has reinvigorated public debate about public cloud computing. The blogosphere has come alive with level-headed and sometimes fascinating assessments of what IT professionals can learn from the outage (for example, Netflix's informative explanation of its successful 2008 infrastructure transformation to AWS).

 

But, we've also seen a resurgence of the usual "fear, uncertainty, and doubt" (FUD) attacks. Let's take a look at some truths which are being obscured by more FUD than usual lately."

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Gartner Research Related to Amazon’s Outage

Gartner Research Related to Amazon’s Outage | Amazon Web Services Crash of April 2011 | Scoop.it

May 1, 2011 — Gartner, by Lydia Leong

 

"In the wake of Amazon’s recent outage, we know we have Gartner clients who are interested in what we’ve written about Amazon in the past, and our existing recommendations for using cloud IaaS, and managing cloud-related risks. While we’re comfortable with our current advice, we’re also in the midst of some internal debate about what new recommendations may emerge out of this event, I’m posting a list of research notes that clients may find helpful as they sort through their thinking. This is just a reading list; it is by no means a comprehensive list of Gartner research related to Amazon or cloud IaaS. If you are a client, you may want to do your own search of the research, or ask our client services folks for help."

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Amazon Cloud Outage: 10 Lessons Learned

Amazon Cloud Outage: 10 Lessons Learned | Amazon Web Services Crash of April 2011 | Scoop.it

April 27, 2011 — CRN

 

"Amazon's cloud outage rocked the IT world, when its Elastic Compute Cloud (EC2) and Relational Database Service (RDS) went black and knocked several high-profile customer sites offline or caused sluggishness and disruptions.

 

Amazon is still searching for the root cause of the outage, but suggested that an issue with its Elastic Block Storage (EBS) service in its North Virginia data center is to blame.

 

The Amazon outage angered customers and called into question the reliability of the cloud while also questioning Amazon's lack of communication around the outage. It prompted cloud solution providers to call Amazon's cloud outage a "cautionary tale" about cloud services.

 

But it also taught the industry several lessons. Here are 10 lessons learned from Amazon's cloud computing outage."

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Who Gets Blame for Amazon Outage?

April 26, 2011 — Computerworld, by Patrick Thibodeau 

 

"Amazon promises to fully explain its recent cloud outage; IT managers will likely be asked to do the same by execs at companies using the services."

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Mitigating the Risk of Cloud Services Failure

 

April 25, 2011 — Computerworld, by Stephanie Overby

 

"The two-day outage at one of Amazon's data centers has everyone questioning the reliability of infrastructure as a service offerings. Here are seven tips for limiting your risk in the event of cloud services failure."

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What Happens to Data When Cloud Providers Evaporate?

What Happens to Data When Cloud Providers Evaporate? | Amazon Web Services Crash of April 2011 | Scoop.it

April 26, 2011 — CIO, by Lucas Mearian

 

"Over the past year, four cloud storage service providers have said they're shutting down and Amazon's cloud services have been problematic since Thursday."

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Learning The Right Lessons From The Amazon Outage

Learning The Right Lessons From The Amazon Outage | Amazon Web Services Crash of April 2011 | Scoop.it

April 25, 2011 — Business Insider, by Dave Jilk

 

Article discusses the right, and wrong, lessons learned from the April 2011 AWS cloud outage.

 

"The outage is a wake-up call, but not a sign that Amazon can't be trusted."

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AWS Is Down: Why the Sky is Falling

AWS Is Down: Why the Sky is Falling | Amazon Web Services Crash of April 2011 | Scoop.it

April 21, 2011

 

"Amazon Web Services, "the cloud" to many people, has had a significant issue in one of their datacenters since about 1AM Pacific time April 21st.  Some huge websites (reddit, quora, foursquare) are all down or significantly impacted."

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