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Los Angeles County Superior Court system will close its Alternative Dispute Resolution Services

Los Angeles County Superior Court system will close its Alternative Dispute Resolution Services | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
The Los Angeles County Superior Court department that helps resolve cases before they reach a courtroom will shutter by June 28.
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Alternative Dispute Resolution, Mediation, and Restorative Justice
Expanding the critical perspective of justice to suggest restorative processes and ADR as tools for reparation.
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SC Johnson’s CEO on Doing the Right Thing, Even When It Hurts Business

SC Johnson’s CEO on Doing the Right Thing, Even When It Hurts Business | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
We had a choice: Risk losing customers and market share by replacing the original product with an inferior one, or continue with the original formulation and risk losing the goodwill we had built over the years with consumers and other stakeholders. Some on the team argued that we should keep the original formulation and wait it out; others disagreed.
Rob Duke's insight:

Great example of doing what's right in the face of adversity.  Saran Wrap and other products changed despite winning formula.  See Chester Barnard's "Functions of the Executive" for more on the primary job of the CEO is to be the moral guide of the organization.

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Leadership Scorecard | EDUcation4.0 | eSkills | eLeaderShip

Leadership Scorecard | EDUcation4.0 | eSkills | eLeaderShip | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
What are the qualities of a great leader? Check out the leadership scorecard. How do you rate?

 

Learn more:

 

http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=Rise+of+the+Professional+Educator

 

http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=Great+Teachers

 

http://gustmees.wordpress.com/2014/07/10/education-collaboration-and-coaching-the-future/

 

http://gustmees.wordpress.com/2013/05/25/so-whats-the-change-for-teachers-in-21st-century-education/

 

http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=mindset

 


Via Gust MEES, Aki Puustinen
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Multitasking Can Damage Your Brain and Career, Studies Say

Multitasking Can Damage Your Brain and Career, Studies Say | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
You’ve likely heard that multitasking is problematic, but new studies show that it kills your performance and may even damage your brain. Research conducted at Stanford University found that multitasking is less productive than doing a single thing at a time. The researchers found that people who are regularly bombarded with several streams of electronic information cannot pay attention, recall information, or switch from one job to another as well as those who complete one task at a time.

Via Ashish Umre, Jocelyn Stoller
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Relearning the Art of Asking Questions

Relearning the Art of Asking Questions | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Aside from not speaking up enough, many professionals don’t think about how different types of questions can lead to different outcomes. You should steer a conversation by asking the right kinds of questions, based on the problem you’re trying to solve. In some cases, you’ll want to expand your view of the problem, rather than keeping it narrowly focused. In others, you may want to challenge basic assumptions or affirm your understanding in order to feel more confident in your conclusions.
Rob Duke's insight:

Clarify to gain better understanding;

Adjoin to explore related issues;

Funnel to dig deeper to hidden aspects of the problem; and

Elevate to look at the big picture or raise broader issues.

 

All of these slow things down, so that you can speed up with the proper understand, all relevant input, and more buy in by interest holders.

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Looking for clues that your boss might be passive aggressive?

Looking for clues that your boss might be passive aggressive? | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Passive aggressive managers will usually be very critical of other people and find it hard to take responsibility for themselves. They will often have a litany of excuses as to why something hasn’t worked out (none of which will have anything to do with them) and become defensive if you try and raise an issue with them. This can make working for them very difficult. “People with passive aggressive type managers often feel confused and under-valued but may not know why, because often the passive aggressive type can appear outwardly pleasant and friendly,”
Rob Duke's insight:

Follow the clues:

• Ignores your suggestions in meetings and then congratulates someone else for the comment or idea.  
• Takes full credit for the work and presents it themselves, not allowing the person to be recognised for their contribution or introduced to senior leaders.
• Doesn’t share information or knowledge believing “knowledge is power” 
• Makes fun of someone or criticises them in front of others.

 

“Don’t join in their passive aggressive games,” advises Meager. “Avoid colliding with them in gossip or putting others down, it will only come back on you and you may end up with the blame in the ‘he said, she said game.”

But do address their behavior.  Calmly, professionally, and consider seeking another manager as a mediator.

 

 

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Green shoots

Green shoots | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Signs suggest that Michigan’s biggest city, having endured America’s biggest municipal bankruptcy, is getting on the right track. In his first state-of-the-city address last month, Mike Duggan, the mayor, announced that the city will balance its budget this year for the first time since 2002. City services are improving: the number of ambulances has doubled and their response time has dropped from 18 minutes to an average of 11 (the national target time is eight). More than 220 parks have reopened with the help of churches and community groups. The rates of murders, robberies and carjackings are falling (though last year’s 300 murders still make Detroit one of America’s most dangerous cities). More than 35,000 broken streetlights have been replaced. The city is demolishing 200 derelict houses every week.
Rob Duke's insight:

Lots of mediations to get to this point.

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Unions want judge to order release of city records on AO 37

“The requested records will provide important information about the attitudes of candidates for the office of mayor, about municipal employees, their rights to collective bargaining, the unions who represent municipal employees and other related matters,” Stacey Stone, an attorney for the union coalition, wrote in a motion seeking the injunction.  
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10 Principles of Organization Design

10 Principles of Organization Design | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it

 In the 18th annual PwC survey of chief executive officers, conducted in 2014, many CEOs anticipated significant disruptions to their businesses during the next five years as a result of external worldwide trends. One such trend, cited by 61 percent of the respondents, was an increasing number of competitors. The same number of respondents foresaw changes in customer behavior creating disruption. Fifty percent said they expected changes in distribution channels. As CEOs look to stay ahead of these trends, they recognize the need to change the organization’s design. But for that redesign to be successful, a company must make its changes as effectively and painlessly as possible, in a way that aligns with its strategy, invigorates employees, builds distinctive new capabilities, and makes it easier to attract customers.

 


Via Kenneth Mikkelsen
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Kenneth Mikkelsen's curator insight, March 23, 9:33 PM

These fundamental guidelines, drawn from experience, can help you reshape your organization to fit your business strategy.


Steve Bax's curator insight, March 24, 6:00 AM

This is a very topical, well written piece on the ongoing issues of organisational structure design. The principles are sound and resonate with previous theorists such as Lewin, Deal and Kennedy. There are some good examples and strong recommendations for what NOT to do too. The comments on benchmarking are particularly relevant for many organisations seeking to establish their own position in the marketplace. Another key message is to let go of the past. Leaders need to build on strengths - formal or informal - and look ahead.

Karen Silins's curator insight, March 25, 11:53 AM

Nice list of elements in organizational design.

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Tips for Coaching Someone Remotely

Tips for Coaching Someone Remotely | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Getting the most out of each virtual session.

Via Willis Smith
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Getting Beyond “Show Me the Money”: An Interview with Andris Zoltners

Getting Beyond “Show Me the Money”: An Interview with Andris Zoltners | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Final thoughts?

You know, it’s not all about incentives. You manage through culture. You manage through managers. You manage by sizing, structuring, territory design, training, and hiring—there are many decisions that drive sales force effectiveness. There’s this idea that unless you put a quarter in, you’re not going to get anything out of someone—that people are coin operated. We have to build a new paradigm.
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State bar considers requiring all law students to do free legal work

State bar considers requiring all law students to do free legal work | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Two fresh-faced UCLA law students met Carlis Pegues with a smile, eagerly leading the frail, 64-year-old woman into a cramped office to hear her troubles.
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Public Pension Cuts Exempt Police and Firefighters

Public Pension Cuts Exempt Police and Firefighters | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Recent labor legislation, such as measures to curb collective bargaining and change pensions and health coverage, often exempts public safety workers.
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Safety experts slam lax safety practices at CDC labs

Safety experts slam lax safety practices at CDC labs | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
A survey of CDC employees indicates "a significant percentage of CDC staff have concerns about experiencing negative repercussions, either personally or more generally to the Agency, as a result of reporting incidents."
Rob Duke's insight:

An ADR system could help here.

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10 Reasons Leaders Should Be Givers

10 Reasons Leaders Should Be Givers | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Leadership, as many have said before, is not about title or position. Depending on who you consult, experts will state that leadership is about influence, vision, development, goals, motivation, be...

Via Anne Leong
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Five Deadly Mistakes of Organization Transformation That Leaders Must Avoid.

Five Deadly Mistakes of Organization Transformation That Leaders Must Avoid. | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
So you are ready to transform your organization? You want your organization to leapfrog the industry? You want to deliver above industry average growth? And do you know what are the most common mistakes that leaders and even very smart and experienced leaders make? The most common one is sticking with the usual way, the easy way and the proven...

Via Anne Leong
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Jack Welch warns which common pitfalls can kill you career

Jack Welch warns which common pitfalls can kill you career | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
1) Misfiring on performance or values - Overcommitting and under-delivering

2) Resistance to change - Failing to embrace new ideas

3) Being a Problem Identifier vs a Problem Solver

4) Winning over your boss but not your business peer group

5) Always worrying about your next career move versus focusing on the present

6) Running for office - it’s totally transparent to everyone but you!

7) Self-importance - exhibiting a humorless, rigid attitude

8) Lacking the courage and conviction to push back on the system

9) Forgetting to develop your own succession plan for when you get promoted

10) Complacency - you’ve stopped growing. 
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Case Study: Is It Teasing or Harassment?

Case Study: Is It Teasing or Harassment? | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
A manager wonders whether to complain about her boss’s insensitive comments.
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The Best Leaders “Talk the Walk”

The Best Leaders “Talk the Walk” | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
One of the most ubiquitous aphorisms in business is that the best leaders understand the need to “walk the talk” — that is, their behavior and day-to-day actions have to match the aspirations they have for their colleagues and organization. But the more time I spend with game-changing innovators and high-performing companies, the more I appreciate the need for leaders to “talk the walk” — that is, to be able to explain, in language that is unique to their field and compelling to their colleagues and customers, why what they do matters and how they expect to win. The only sustainable form of business leadership is thought leadership. And leaders that think differently about their business invariably talk about it differently as well.
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Why Successful Leaders Focus On Giving Over Getting

Why Successful Leaders Focus On Giving Over Getting | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
An inside look at how one comedian gets laughs reveals a powerful leadership lesson on giving for today's organizations.

Via Anne Leong
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The Company You Work For Is Not Your Friend

The Company You Work For Is Not Your Friend | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
One thing becomes apparent after the honeymoon of a newly-launched career is over: Your employer--whether it’s a scrappy startup or a massive multi-million dollar company--is not your friend. You are a resource. That means the only one you can trust, really, is you. Here's how to keep a cool head and stay in control of your career.
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Lynne Curry: Taking out a bully employee

Lynne Curry: Taking out a bully employee | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Easygoing managers who hire “lay down the law” seconds-in-command often brew a recipe for disaster.
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Science Shows How Drummers' Brains Are Actually Different From Everybody Elses'

Science Shows How Drummers' Brains Are Actually Different From Everybody Elses' | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Granted, these studies focused more on the effects of rhythm on the mind rather than on the mind behind the rhythm. Still, drummers' consistent rhythmic focus has positive effects on them and those around them. When drummers bring a steady rhythm (and their corresponding problem-solving abilities) to a group setting, they actually create a "drummer's high" for everyone around them. University of Oxford researchers discovered that when drummers play together, both their happiness levels and pain tolerance increase, similar to Olympic runners. Observing that high led researchers to hypothesize that drumming was integral to community-building and that sharing rhythms could be the sort of behavior necessary for the evolution of human society.
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6 Behaviors Leaders Need in 2015

6 Behaviors Leaders Need in 2015 | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Leaders need to be clear about what they communicate and what their mission is. But that isn't enough.

Via Dr. Susan Bainbridge
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Jerry Busone's curator insight, March 23, 8:06 AM

So many keys to leading in the 21st century leads me to people people are right... we don't know what leaders will need in the future as trends and business changes faster than most can implement change. The ONE thing that does transcend and trump all others is communication skills. listening skills and being your authentic self....after that hold on for the ride.

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4 Reasons Why You Should Never Stop Learning

4 Reasons Why You Should Never Stop Learning | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Self-growth is key for us to live fulfilling lives and to have a successful career.
Rob Duke's insight:

Become a happy, humble, invaluable, coach.

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