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Los Angeles County Superior Court system will close its Alternative Dispute Resolution Services

Los Angeles County Superior Court system will close its Alternative Dispute Resolution Services | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
The Los Angeles County Superior Court department that helps resolve cases before they reach a courtroom will shutter by June 28.
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Alternative Dispute Resolution, Mediation, and Restorative Justice
Expanding the critical perspective of justice to suggest restorative processes and ADR as tools for reparation.
Curated by Rob Duke
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Breaking the Glum-Leader Syndrome

Breaking the Glum-Leader Syndrome | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it

What makes leaders live in unhappiness? How might leaders find happiness in leading?


Via donhornsby
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donhornsby's curator insight, July 27, 11:12 AM

Find happiness in leading. Happiness is energy.

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The 7 Pursuits of Successful Leaders

The 7 Pursuits of Successful Leaders | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
The 7 pursuits of successful leaders:

Practical know-how.
Meaningful contribution.
Deep relationships.
Maximized talent.
Productive teams.
Expansive alliances.
Remarkable results.
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How to Write a Great Business Plan

How to Write a Great Business Plan | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Which information belongs—and which doesn’t—may surprise you.
Rob Duke's insight:

In:

--People: Who are they? Where were they educated? Experience?

--Opportunity: Is the market growing, contracting? How can you capture market share? Who are the customers? How does the customer make a choice about what product/service to buy? How much capital does it take to support a dollar of sales?  Who are the competitors? How easy is it to disrupt competitors or have your business model disrupted by the competitors? Who else might be ready to exploit this opportunity?  Can you form alliances with existing or potential competitors?

--Context: macroeconomic conditions.

--Risk and Reward: How to manage the risk. 

 

I'm also interested how this advice might apply to a balanced scorecard budget/vision plan....

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Rob Duke's curator insight, July 25, 12:46 PM

In:

--People: Who are they? Where were they educated? Experience?

--Opportunity: Is the market growing, contracting? How can you capture market share? Who are the customers? How does the customer make a choice about what product/service to buy? How much capital does it take to support a dollar of sales?  Who are the competitors? How easy is it to disrupt competitors or have your business model disrupted by the competitors? Who else might be ready to exploit this opportunity?  Can you form alliances with existing or potential competitors?

--Context: macroeconomic conditions.

--Risk and Reward: How to manage the risk.  

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How to Deal With a Steamroller Personality on Your Team

How to Deal With a Steamroller Personality on Your Team | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it

How can you keep a steamroller personality from destroying your team?


Via donhornsby
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donhornsby's curator insight, July 23, 8:18 AM

(From the article): Steamrollers can destroy your organization’s culture if you don’t get them to stop behaving badly. You may have glossed over these issues in the past – “that’s just how they are” – so be disciplined in the future about giving a balanced rating and meting out consequences.

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The More Experience You Have, the Worse You Are at Bootstrapping

The More Experience You Have, the Worse You Are at Bootstrapping | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
The best strategy, the researchers say, is for leaders to adapt their approach to the specifics of the project. When working with top talent, it’s best to take a hands-off approach: offer general support, but otherwise let them do their jobs. When working with less-experienced talent, a manager being more actively involved will get better results. And when the resources aren’t people, the most experienced leaders will get the best possible results.
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The 10 Biggest Motivation Killers and How to Fix Them (Infographic)

Here's what's slowing your team down at work.
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We’re All Terrible at Understanding Each Other

We’re All Terrible at Understanding Each Other | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Decades of psychological research explains why.
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Why the NBA Is Headed for Another Work Stoppage

Why the NBA Is Headed for Another Work Stoppage | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Commissioner Adam Silver says the league is making too much money — seriously! — so enjoy your hoops while you still can
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Back to the future

Back to the future | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Disbanded brothers WHEN Margaret Thatcher came to power in 1979 she set about bulldozing the trade unions, which had frequently brought Britain grinding to a...
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Ace the Assessment

Ace the Assessment | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
More employers are using tests as part of the hiring process. Here’s how to prepare for them.
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The 15 Diseases of Leadership, According to Pope Francis

The 15 Diseases of Leadership, According to Pope Francis | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
A memo to the cardinals applies to executives as well.
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Great Leaders Can Think Like Each Member of Their Team

Great Leaders Can Think Like Each Member of Their Team | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
It’s the key to strong collaboration.
Rob Duke's insight:

-be able to relate to many fields and cultures

-breadth of experience and deep curiosity about people

-awareness of strengths and weaknesses

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How to Break Through Deadlock on Your Team

How to Break Through Deadlock on Your Team | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Identify the underlying assumptions.
Rob Duke's insight:

ID the assumptions;

ID the Interests:

Jointly develop conjoined interests; and

Solutions often reveal themselves.

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7 Habits Of Innovative Thinkers

7 Habits Of Innovative Thinkers | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
1. INNOVATORS HAVE THEIR EGO IN CHECK
Emotional intelligent people have their egos under control and are open to other people’s ideas. They don’t think their ideas are always the best. As a result of their openness to other ideas, they are able to accumulate a larger source of data from which to draw from. They are also less likely to fall into the trap of following up on ideas and prospects that are only popular and then receiving kudos for them.

2. EMOTIONALLY INTELLIGENT PEOPLE ARE CONFIDENT, NOT ARROGANT
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Hostility Spreads Like a Contagion at Work

Hostility Spreads Like a Contagion at Work | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
The idea that being around a jerk means that you are, in turn, more likely to act like a jerk is pretty intuitive, but, surprisingly, so far the scientific literature on emotional contagion, as the phenomenon is called, has mostly focused on the spread of positive behaviors. But, of course, negativity spreads from person to person, too. Good thing there's an antidote. 
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People Offer Better Ideas When They Can’t See What Others Suggest

People Offer Better Ideas When They Can’t See What Others Suggest | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Research suggests limits should be placed on open innovation.
Rob Duke's insight:

People make better suggestions when they can't see the ideas put forth by others.  This has positive implications for the use of tools like the Crawford Slip Method.

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Rescooped by Rob Duke from Empathy and Compassion
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FuelEd Pilots Empathy School

FuelEd Pilots Empathy School | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
From elementary through high school, research demonstrates a relationship between empathic abilities and effective teaching. When teachers are more empathic, the positive outcomes are significant: Improved academic effort, achievement, motivation, self-esteem and empathy in students, increased likelihood of teacher intervening in a bullying situation, improved cultural sensitivity and reduced prejudice and racial bias, more productive and satisfying school relationships, and more likely to hold a positive perception of school culture.  When school leaders, as managers are more empathy, their staff is healthier, happier, and perceives them as more effective leaders.

 

Clearly, empathy is a skill that every educator should have in their toolbox, yet unfortunately, educators are not formally taught how to communicate empathically.

 

 That is why on March 10th, 2015 FuelEd will be launching Empathy School, or “E-School.”  E-School, a 6-hour in-person workshop by FuelEd where educators learn the communication skill of empathy, is designed to fill this gap in educator preparation by training educators in a key relationship skill that will drive student outcomes and positive school culture.


Via Edwin Rutsch
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Great graphics on this one.

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The 10 Biggest Motivation Killers and How to Fix Them (Infographic)

The 10 Biggest Motivation Killers and How to Fix Them (Infographic) | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Here's what's slowing your team down at work.
Rob Duke's insight:

1. failure to reward (you'll lose them if the other guy pays even 5% more);

2. terrible office space (people like space that promotes productivity);

3. little opportunity for self-improvement;

4. little team work;

5. allowing excessive/inappropriate negativity;

6. punishing honest efforts that fail;

7. failure to set clear objectives;

8. micromanagement;

9. holding useless meetings; and

10. wasting time on b.s. emails, calls, etc.

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How to Manage a Team of B Players

How to Manage a Team of B Players | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
What allows a team of B players to achieve A+ success? A great deal of scientific evidence suggests that the key determinants are psychological factors — in particular, the leader’s ability to inspire trust, make competent decisions, and create a high-performing culture where the selfish agendas of the individual team members are eclipsed by the group’s goal, so that each person functions like a different organ of the same organism. In the famous words of Vince Lombardi: “Individual commitment to a group effort — that is what makes a team work, a company work, a society work, a civilization work.” This is true for all teams, of course, but if you’re leading a team of B players (people who are just average in terms of competence, talent, or potential), your leadership matters even more. In fact, if you are leading a team of B players, you have to be an A-class leader; otherwise, your team will have no chance.
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The Pocket Guide to Fighting with Idiots on the Internet | VICE | United States

Twitter, chat rooms, Xbox Live—do you have what it takes to emerge victorious in these areas of online combat?
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Great Leadership: Six Things Great Leadership Teams Do

Great Leadership: Six Things Great Leadership Teams Do | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Most leadership teams I observe are not teams at all. Most are groups whose members focus on their functional team’s needs, not the organization’s needs! Members of the leadership group battle their peers daily for limited funds, resources, and people, day in and day out.
Rob Duke's insight:

From Joseph Nye: "Spft Power Is Cultural Power 
Partly. Power is the ability to alter the behavior of others to get what you want. There are basically three ways to do that: coercion (sticks), payments (carrots), and attraction (soft power)."FP: Feb. 23, 2006.  While Nye writes on Foreign Policy, Soft Power is useful in teams.  We gain more by communicating a unified purpose, and the legitimate means to pursue the purpose, building consensus for the goal, providing information and resources, then moving obstacles for the team (I'm paraphrasing Chester Barnard from "The Functions of the Executive". 1938).

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6 Surprising Insights Of Successful Employee Engagement

6 Surprising Insights Of Successful Employee Engagement | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
Leaders finally realize the importance of a fully engaged workforce. Now they should learn what practices drive and sustain happy employees.

Via Mark E. Deschaine, PhD, Bobby Dillard
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Setting the Record Straight on Switching Jobs

Setting the Record Straight on Switching Jobs | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
How long do you really need to stay before moving on?
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Rescooped by Rob Duke from Empathy and Compassion
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Sensitive People Aren't Weak, They're Actually Natural-Born Leaders: You can’t lead without empathy.

Sensitive People Aren't Weak, They're Actually Natural-Born Leaders: You can’t lead without empathy. | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it

Sensitivity is perhaps the most underrated quality in the world. It’s too often associated with fragility and weakness when it’s actually a tremendous strength.

Sensitive people are insightful and intelligent enough both to recognize and comprehend their own emotions. They’re also courageous enough to exhibit them in public.

Many of us would rather live in denial than acknowledge vulnerability. In turn, we never conquer our greatest fears and inner obstacles.

The world needs more people with sensitive souls, as they’re innately self-aware and empathetic. Individuals with these qualities are natural leaders.

 

John Haltiwanger

 


Via Edwin Rutsch
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Dorothy Retha Cook's curator insight, July 9, 4:16 AM

EMPATHY FOR THOSE THAT DO YOU OH SO WRONG MAY APPEAR TO BE WRONG AT FACE VALUE BUT WE OVER COME EVIL WITH GOOD AND EMPATHY CAN NOT BE PURCHASED BUT GIVEN AND IT CAUSES UNITY BECAUSE CONCERN AND LOVE IS SHOWN EVEN TO STRANGERS 

Simon Awuyo's curator insight, July 10, 7:03 AM

I want to find out more about myself in relation to this statement.

Oana Juncu's curator insight, July 11, 3:28 AM

You cannot lead without empathy. End of the story ! 

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3 Ways Leaders Accidentally Undermine Their Teams’ Creativity

3 Ways Leaders Accidentally Undermine Their Teams’ Creativity | Alternative Dispute Resolution, Mediation, and Restorative Justice | Scoop.it
When good intentions go awry.
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