Social Media - Engaging your customers online requires more than just being on the same social networks they are on. You first need to determine what your goals are for social media, how ...
I'm all for planning, but remember to plan in a certain amount of "Will respond" time in any social media camapign. Social is a conversation. I know you've heard that idea over and over, but its practical expression is to build in response time to any social plan. Don't just lecture, listen too.
Via Stan Smith, Martin (Marty) Smith