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Gifts to make traveling comfy and convenient

Gifts to make traveling comfy and convenient | AirportBox | Scoop.it

NEW YORK (AP) — Travel is fun once you reach your destination, but being away from home, getting through airport security and enduring long trips can be stressful.

 

Gift ideas abound on the 3floz. website, which sells health, beauty and grooming products in sizes approved for carry-on air travel.

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Shirley de Silva, IAP | LinkedIn

Shirley de Silva, IAP | LinkedIn | AirportBox | Scoop.it

 

 

 

SHIRLEY DE SILVA, CM, IAP

416.316.1460 | 604.210.3906
sdesilva@airportbox.ca

 

www.airportbox.ca 

Shirley de Silva's insight:

Management/ Executive

 

Contact Shirley  www.airportbox.ca

 

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The Experience of Shopping for Tourists

The Experience of Shopping for Tourists | AirportBox | Scoop.it

The main points of experiences as a phenomenon, experiences as products and tourism experiences as well as shopping, purchasing behavior and shopping in tourism are discussed.

Shirley de Silva's insight:

Tourist shopping segmentation studies indicate that there is a connection in tourist shopping  behavior and travel motivation. In many studies there is clearly a group of people who use shopping as a means of understanding or experiencing the destination culture. Authors Halonen, Lauri; Domin, Aina

 

PDF Link: http://goo.gl/rrXtH3

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Passenger Perceptions of Depersonalisation of the Airport Experience

Passenger Perceptions of Depersonalisation of the Airport Experience | AirportBox | Scoop.it

The aim of this study is to fill that knowledge gap, by surveying people about their opinions of the current airport experience. 

Shirley de Silva's insight:

"The airport environment has been changing drastically in recent years, brought about by economic and technological reforms considered necessary by airports due to rising fuel prices and the global recession experienced  A key response from the commercial aviation industry has been to technologise the airport experience, implementing self-service options so passengers can process themselves.

Author: Jesse Gibbs "

PDF Link : http://goo.gl/SYvSyZ

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HOW DO YOUNG PEOPLE SELECT INFORMATION TO PLAN A TRIP

HOW DO YOUNG PEOPLE SELECT INFORMATION TO PLAN A TRIP | AirportBox | Scoop.it

The purpose of the research is to reveal the young tourists preferences in the process of planning a trip

Authors:Oana TUGULEA, Claudia BOBALCA, Andreea MAHA, Liviu MAHA

PDF Link:http://goo.gl/HvWFbT

Shirley de Silva's insight:

Sources of information used, the utility of Internet/travel agencies in planning travel trip activities, preferred means of transportation and types of accommodation are investigated.

PDF Link:http://goo.gl/HvWFbT

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Pablo Roux's curator insight, January 31, 12:45 PM

how millennials plan a trip

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THE BRAND IMAGE OF A SMALL ISLAND DESTINATION

THE BRAND IMAGE OF A SMALL ISLAND DESTINATION | AirportBox | Scoop.it

Brand image is a prominent marketing tool for destination marketers. A strong brand image implies having an upper-hand over competitors and thus preventing tourists from shifting their purchase intentions to other destinations. 

Shirley de Silva's insight:

The survey was carried out daily over a period of 4 weeks - at the Sir Seewoosagar  International Airport of Mauritius. It is reported that  “Tourist Attractions”, “Up-Market Products”, “Destination Attractiveness” and “Tropical Setting” were key factors in determining the brand image of the destination.

Authors :Perunjodi Naidoo, Prabha Ramseook-Munhurrun
Ramesh Durbarry  PDF Link: http://ow.ly/rIY5p

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Social Effects in Buying Behavior: Evidence from In-Flight Purchases

Social Effects in Buying Behavior: Evidence from In-Flight Purchases | AirportBox | Scoop.it

This paper investigates the role of social effects in consumption

decisions. It uses detailed data on purchases made by airline passengers through entertainment systems located in front of them

Author: Pedro M. Gardete   Pdf Link : http://ow.ly/r4eYS

Shirley de Silva's insight:

The probability of purchasing an item increases by approximately 30% if a passenger observes a lateral neighbor buy. Conditional on incidence, however, no effects are found on the number of transactions. Gender appears to play a role: Among all gender combinations women seem to imitate other women the most.

Author: Pedro M. Gardete   Pdf Link : http://ow.ly/r4eYS

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THE ROLES OF GENERAL AVIATION AIRPORTS IN DISASTER RESPONSE

THE ROLES OF GENERAL AVIATION AIRPORTS IN DISASTER RESPONSE | AirportBox | Scoop.it

General aviation encompasses most of aviation: business aviation, industrial development, recreational flying, support for offshore oil and gas installations, tourism, agricultural services such as crop dusting, firefighting, animal control, hydrographic surveying, geophysical surveying, traffic reporting, search and rescue, police work, and medical transport, among many others. Author: James Fielding Smith

Pdf Link: http://ow.ly/qvmWh

Shirley de Silva's insight:

:

Airports with such tenants or regular users tend to have greater capabilities for disaster support than simply the use of runways,aprons, and fueling facilities. 

Author: James Fielding Smith 

 Pdf Link: http://ow.ly/qvmWh

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Airports and Bicycles: what are the obstacles and incentives for operators to improve bicycle access?

Airports and Bicycles: what are the obstacles and incentives for operators to improve bicycle access? | AirportBox | Scoop.it
In this paper we use a case study approach to examine how airport operators are addressing bicycle access to their properties and the motivations and obstacles they face, in light of new policies to integrate bicycles, along with transit and...

 

pdf http://escholarship.org/uc/item/0001n47j.pdf

Shirley de Silva's insight:

"We found near unanimous agreement that transit access makes bicycling more practical for airport access, and a number suggested that anticipated transit improvements would prompt them to make bicycle enhancements. Our findings in this paper strongly suggest that bicycle access could figure in airports’ future plans to fashion carbon and trip reduction programs, improve employee travel options and respond to land use constraints imposed by airports"

Authors Phyllis Orrick,and Karen Trapenberg Frick,

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Picasso's Guernica: The strength of an art brand in destination e-branding.

Picasso's Guernica: The strength of an art brand in destination e-branding. | AirportBox | Scoop.it

Places and their public authorities increasingly perceive art branding as a tool for raising place visibility, attracting investment and tourism, and enhancing their cultural profiles. Online news aggregators offer new potential for measuring the degree to which places associated with art are “seen” in the media.

Authors PLAZA, B, HAARICH, SN and WALDRON, CM (2013)

  

Shirley de Silva's insight:

The authors design and test a method for evaluating the effectiveness of art brand association and awareness in place marketing. The work draws upon a case study of Gernika,

PDF Link : http://ow.ly/oHwa2

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The Role of Food in Tourists' Experiences

The Role of Food in Tourists' Experiences | AirportBox | Scoop.it

"The preparation, marketing and consumption of food are complex social-economic processes that still require an extensive amount of original research, and this is perhaps especially true in cross-cultural contexts.... survey was conducted at Taiwan Taoyuan International Airport. A total of 633 respondents comprising 425 Asian tourists from seven countries and 208 Western tourists from ten countries" Author: Chen, Ying-Yu

PDF Link: http://ow.ly/ornp7

Shirley de Silva's insight:

It was intriguing to find that Asian tourists were more interested in food oriented experience than Western tourists were. A possible explanation for this discrepancy was that Asian tourists viewed food as a peak touristic experience, whereas Westerners saw it as supporting experience

Author: Chen, Ying-Yu

 

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"The Impact of Airport Service Quality Dimension on Overall Airport Experience and Impression"

"The Impact of Airport Service Quality Dimension on Overall Airport Experience and Impression" | AirportBox | Scoop.it

"This research examines the relationship between seven airport service dimensions (Access, Services and Facilities, Dining, Shopping, Service Personnel and Security, Environment, and Immigration and Customs) and overall passenger perceptions of service quality..."

by Redha Widarsyah

PDF Link http://ow.ly/oj5O4

Shirley de Silva's insight:

Content analysis on responses to the open-ended question about the passengers’ overall airport service experience resulted in ranking the top seven airport service quality concerns:

1. Service Personnel and Security,

2. Access,

3. Services and Facilities,

4.Environment,

5. Dining,

6.Shopping,

7. Immigration and Customs Services.

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Effects of Airline Service Quality on Airline Image and Passengers’ Loyalty

Effects of Airline Service Quality on Airline Image and Passengers’ Loyalty | AirportBox | Scoop.it

This paper investigates how individual service quality attributes under specified dimension of rendered by Arik Airline determines the image of the airline and passengers’ loyalty to the airline.

Authors:Okeudo Geraldine, Chikwendu David

 

Pdf:  http://goo.gl/uSi6xw

Shirley de Silva's insight:

 Result from the analysis proved that there existed a strong statististically significant relationship between the service quality variables and the airline image, indicating that the quality the service the airline offers has a positive relationship with the airline image and the airline image also has a positive relationship with the passengers repeat patronage. 

Authors:Okeudo Geraldine, Chikwendu David     Pdf:  http://goo.gl/uSi6xw

 

 

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The architecture of multifaith spaces: God leaves the building

The architecture of multifaith spaces: God leaves the building | AirportBox | Scoop.it

(2013). The Journal of Architecture: Vol. 18, No. 4, pp. 474-496

Author Andrew Crompton

Shirley de Silva's insight:

In multifaith rooms people of all faiths, as well as those of no faith, enemies even, time-share a space that takes on one of a set of sacred modalities on a sign outside. Multifaith has become the default form of religious space in hospitals and airports and has introduced sacred space to places like shops, football grounds and offices where none formerly existed.        Author Andrew Crompton

 

Pdf Link: http://ow.ly/nKkmE

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Consuming Food and Beverage at the Airport:

Consuming Food and Beverage at the Airport: | AirportBox | Scoop.it

Authors : Mariella Pinna  Giacomo Del Chiappa PDF: http://goo.gl/n4lWah

The present study aims to investigate this somewhat neglected area of marketing research. Specifically, it analyzes a) which are the food and beverage formats (bar, fast food restaurant, restaurant, retail shop and vending machine) that consumers use the most when being in airport area,

Shirley de Silva's insight:

When the reason of travelling and the nationality of respondents were considered, the present study showed some significant differences in the way they consume food & beverage in airport areas. 

Authors : Mariella Pinna  Giacomo Del Chiappa

PDF Link: http://goo.gl/n4lWah

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No 9 I The Boutique Terminal Network

No 9 I The Boutique Terminal Network | AirportBox | Scoop.it

Throughout the past hundred years, airports have been reduced to

brutally functional, people processing machines that contribute to the disengaged mentality of the passenger. Author: Miller, Lindsey A 

Shirley de Silva's insight:

Analyzing the psychological implications associated with modern airport design reveals conceptions that will inform consciously experienced environments versus unconsciously perceived space. Passenger become part of a larger, carefully articulated spatial configuration that shifts from a state of animated limbo to pleasurable suspension through experiential branding Author: Miller, Lindsey A

PDF Link: http://goo.gl/8TWaoX

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The Airport Business in a Competitive Environment

The Airport Business in a Competitive Environment | AirportBox | Scoop.it

Airports have traditionally been considered as public utility providers, with little potential to develop significant market opportunities. Liberalisation of the air transport market around the globe has introduced new dynamics into the airport industry.

Shirley de Silva's insight:

"Airport operators are urged to shift the paradigm of airport planning and management. This paper presents a conceptual model for a new approach to the airport business. It identifies the network of agents with which the airport must cooperate, and their roles in defining the airport product through different service packages.

Authors : Edgar Jimeneza,, João Claroa , Jorge Pinho de Sousaa"

 

Pdf lLink: http://goo.gl/NwfoJV

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Representation of the Airport and its associated spaces

Representation of the Airport and its associated spaces | AirportBox | Scoop.it

Photo Hand, Dublin Airport Pier D Graphics

"How can the disciplines of painting and digital media be used to examine the airport environment and explore how technological advances and developments are transforming and affecting our sense of time and space?  Author : Booker, Clare"

Pdf Link :http://goo.gl/G4f5tY

Shirley de Silva's insight:

.The project aims to analyze the airport space using art as a geographical research method, looking at combining and mixing physical and digital surface in order to reference real and virtual space

Author : Booker, Clare

Pdf Link :http://goo.gl/G4f5tY

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Terminals or Galleries? An Exploratory Study of Museum Operations in Airports

Terminals or Galleries? An Exploratory Study of Museum Operations in Airports | AirportBox | Scoop.it

Many airports are utilizing museum-quality exhibitions about history, science, culture, and art in their spaces. Some airports have even established a fully-fledged museum and incorporated the museum into the airport's operations. 

Author:Kramer, Hal

Shirley de Silva's insight:

 

Museums are places of wonder, observation, and introspection. Airports, though less obviously, also elicit these actions and feelings. Historically people visited airports just to watch the planes take off and land, and ponder the modern-day miracle of flight.

Author:Kramer, Hal

Pdf Link   http://ow.ly/r9R1t



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First Make It Work, Then Rebrand It

First Make It Work, Then Rebrand It | AirportBox | Scoop.it

Usually when companies merge, they get right to work on rebranding. In the case of airlines, the combined entity’s new logo quickly finds its way onto repainted planes, restyled uniforms, and fresh airport signage. 

by Fabio Villegas

PDF Link : http://ow.ly/qPnzX

Shirley de Silva's insight:

 But after Avianca and TACA merged—each with its own rich heritage, culture, and business—we took our time. In fact, we waited more than three years to put a new face on the company.

Author : Fabio Villegas is the CEO of Avianca Holdings.

PDF Link : http://ow.ly/qPnzX

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Pablo Roux's curator insight, November 15, 2013 1:19 PM

Adapt an strategy first and let sweat the small stuff later 

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Airport Service Quality - Drivers of Passenger Satisfaction

Airport Service Quality - Drivers of Passenger Satisfaction | AirportBox | Scoop.it

Considering the complexity of the airport industry service palette, it is important to identify which air travel factors are distractors and which factors are enhancers of passenger satisfaction

Shirley de Silva's insight:

An airport should examine the basic factors that would lead to strong dissatisfaction of their passengers. Factors, such as efficient security-check, convenient signage system and variety of restaurants and bars are considered to be foundations of airport quality.

Authors : Vanja Bogicevic, Wan Yang, Anil Bilgihan, Milos Bujisic, (2013) 

PDF Link: http://ow.ly/q46kj

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The Good, the Bad & the Ugly - Using Aeronautical Property for Non-Aeronautical Purposes:

The Good, the Bad & the Ugly - Using Aeronautical Property for Non-Aeronautical Purposes: | AirportBox | Scoop.it

Many airports around the country that do not have lucrative concessions or oil wells gushing dollars are looking for new ways to increase revenues. They often look at non-aeronautical uses to supplement income, especially when there is ample surplus property

PDF .http://ow.ly/p3Lrj

Shirley de Silva's insight:

Airports are uniquely monopolistic niche markets, but competing in the non-aeronautical world requires a decidedly more global and entrepreneurial mindset. 

BY ROBERT OLISLAGERS, A.A.E.

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Climate Change, Discretionary Air Travel, and the "Flyers' Dilemma"

Climate Change, Discretionary Air Travel, and the "Flyers' Dilemma" | AirportBox | Scoop.it

The “flyers’ dilemma” describes the tension that now exists between the personal benefits of tourism and the climate concerns associated with high levels of personal aeromobility

 

PDF link :  http://ow.ly/ow8TP

Shirley de Silva's insight:

"Our research confirms that contemporary air travel practices remain deeply entrenched and resistant to change (Randles and Mander 2009a)

Evidently the necessary levels of public behavior change will not occur spontaneously or voluntarily, and interventions will need to take place through  policy, changes in infrastructure (industry) provision, and no doubt, other mechanisms." By James E. S. Higham, Scott A. Cohen and Christina T. Cavaliere

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A Short Primer on Aerotropolis and Airport City Planning

A Short Primer on Aerotropolis and Airport City Planning | AirportBox | Scoop.it

The primer suggests a re-orienting of aerotropolis planning from airport-centered to region and economy-wide-centered, from a focus on facilities to a focus on fundamentals, and from a concern with building to a concern for increasing welfare.

by Stephen J. Appold

PDF Link http://ow.ly/omNJs

Shirley de Silva's insight:

The advantages of inter-regional access make airports a near-required investment for the regions large enough to support them. The external impacts in the form of safety and noise issues mean that airport areas need to be planned and regulated. The expense of operating airports implies that good management is highly desirable. Even regions which cannot support an airport with scheduled service need to consider air access in their development planning.

by Stephen J. Appold

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Nothing to read? Airport libraries to the rescue

Nothing to read? Airport libraries to the rescue | AirportBox | Scoop.it
Circa 1962 photo of a flight attendant reading in the Nashville Public Library reading room at Nashville International Airport, the first branch library reading room ever established in a municipal airport .
Shirley de Silva's insight:

Today, just a few airport terminals have anything resembling a traditional library. But airports are finding other ways to offer travelers plenty of reading material for free. By Harriet Baskas.

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Branding through social media in the Swedish travel industry

Branding through social media in the Swedish travel industry | AirportBox | Scoop.it
This study analyzes the Swedish travel companies SAS and SJ, who
intensively works with Facebook and Twitter in customer service and
branding activities.Written By Erik Hagberg
Shirley de Silva's insight:

SJ and SAS have different ways of using social media, but which is more efficient? To use Twitter as main online customer service channel is bold. The medium is relatively small in Sweden (Intellecta, 2012) but they’ve achieved to get as many followers on Twitter as they have on Facebook. SAS, on the other hand, uses Twitter as a touching point without articulated intention. Today’s Facebook layout is not superior for customer service, at least not in a customer perspective. Yet, Facebook as a single channel could work as megaphone, magnet and monitor without being cluttered. Written By Erik Hagberg

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The Choice of Airport, Airline, and Departure Date and Time: Estimating the Demand for Flights

The Choice of Airport, Airline, and Departure Date and Time: Estimating the Demand for Flights | AirportBox | Scoop.it

This paper estimates the demand for flights in an international air travel market using a unique dataset with detailed information not only on flight choices but also on contemporaneous prices and characteristics of all the alternative non-booked flights.

Author :  Escobari, Diego and Mellado, Cristhian

Shirley de Silva's insight:

The results show that a 10\% increase in prices in a 100-seat aircraft throughout a 100-period selling season decreases quantity demanded by 7.7 seats.

Author :  Escobari, Diego and Mellado, Cristhian

 

Pdf Link: http://tinyurl.com/pozb9dc

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