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Scooped by Deb Nystrom, REVELN!

Knowledge Management Failure Factors

Knowledge Management Failure Factors | Agile Learning |

Alan Frost provides an introduction to his collection of the most widespread failure factors in knowledge management including:

 Causal Failure Factors:

  • Lack of performance indicators and measurable benefits
  • Inadequate management support
  • Improper planning, design, coordination, and evaluation

Resultant Failure Factors:

  • Lack of widespread contribution
  • Lack of relevance, quality, and usability
  • Overemphasis on formal learning, systematisation, and determinant needs
  • Improper implementation of technology
  • Improper budgeting and excessive costs
  • Lack of responsibility and ownership
  • Loss of knowledge from staff defection and retirement

The full reference, using the author's 2013 & 2014 research is here. 

Deb Nystrom, REVELN's insight:

This site has many tools to help explore knowledge management as a field.  It's worth a look as well as a few thoughts about how the KM field compares to other approaches including action research and role of experience in scholarship and learning.  ~  D

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Rescooped by Deb Nystrom, REVELN from Maximizing Business Value!

Learning is the Work ~ The Future of Jobs

Learning is the Work ~ The Future of Jobs | Agile Learning |

"...automation is replacing most routine work...[leaving] customized work, which requires initiative, creativity and passion."

Valued work, and the environments in which it takes place, is becoming more complex. Professionals today are doing work that cannot be easily standardized.


...the optimal way to do work is to constantly probe the environment and test emergent practices...[which] are dependent on the cooperation of all workers [and]... the free flow of knowledge.



"In complexity, we can determine the relationship between cause and effect only in retrospect. ...[This] puts into question most of our management frameworks that require detailed analysis before we take action. It also shows that identifying and copying best practices is pretty well useless.

"In complex work environments, the optimal way to do work is to constantly probe the environment and test emergent practices. This requires an engaged and empowered workforce. Emergent practices are dependent on the cooperation of all workers (and management) as well as the free flow of knowledge.


"Work in complex situations requires a greater percentage of implicit knowledge,...Research shows that sharing complex knowledge requires strong interpersonal relationships. But discovering innovative ideas usually comes through loose social ties. Organizations need both, and communities of practice can help to connect tight work teams with loose social networks.


...this new world of work needs individuals who are adept at sense-making. One framework for this is personal knowledge management."

The most effective learning in the new world of work will be when engaged individuals, working out loud, share their knowledge. Training and education will remain inputs, but minor ones. 

See the other ScoopIt featuring and earlier post from the same author:      Pushing and Pulling Tacit Knowledge

As always in our ScoopIt news, click on the photo, video or title to see the full Scooped post.

Related posts by Deb:





  • Are you local to SE Michigan?  Find out more about horse-guided leadership development sessions (no fee demos) for individuals by contacting Deb, after reviewing her coaching page here.  


Via Jim Lerman, midmarketplace
Deb Nystrom, REVELN's insight:

Harold Jarche make the point of loose -tight structure and customization, dependent on open, sharing environments.  Curation, such as these newsletters on ScoopIt, is a type of personal knowledge management.

Other posts shared in this stream offer the types of open networks and giving, learning, helping environments that can create the needed loose - tight structures for learning.    ~  D

Laura Rosillo's curator insight, October 13, 2013 8:52 AM

Sobre el futuro del trabajo y la Gestión del Conocimiento: El aprendizaje es el trabajo de Harold Jarche: Muy recomendable su lectura