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Scooped by Deb Nystrom, REVELN!

Knowledge Management Failure Factors

Knowledge Management Failure Factors | Agile Learning |

Alan Frost provides an introduction to his collection of the most widespread failure factors in knowledge management including:

 Causal Failure Factors:

  • Lack of performance indicators and measurable benefits
  • Inadequate management support
  • Improper planning, design, coordination, and evaluation

Resultant Failure Factors:

  • Lack of widespread contribution
  • Lack of relevance, quality, and usability
  • Overemphasis on formal learning, systematisation, and determinant needs
  • Improper implementation of technology
  • Improper budgeting and excessive costs
  • Lack of responsibility and ownership
  • Loss of knowledge from staff defection and retirement

The full reference, using the author's 2013 & 2014 research is here. 

Deb Nystrom, REVELN's insight:

This site has many tools to help explore knowledge management as a field.  It's worth a look as well as a few thoughts about how the KM field compares to other approaches including action research and role of experience in scholarship and learning.  ~  D

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Scooped by Deb Nystrom, REVELN!

WXW Exchange and Open Space, Room for Introverts & Extroverts

WXW Exchange and Open Space, Room for Introverts & Extroverts | Agile Learning |

"If you count introversion as one of your prize attributes, here's my three cents about introversion & extroversion relevant to an Open Space event I'm facilitating at the Women's Exchange of Washtenaw this September."


First of all, extroversion & introversion are oversimplified terms, especially through the lens of work of Carl Jung.  Based on Jung, there are levels of understanding including one version, nicely described using the Myers Briggs Type Indicator the MBTI®, a tool to increase access to Jung's work, via Five Levels of Understanding:


  • The Five Levels of Understanding™ was created by Katharine Myers, to share her experience of type as a beckoning path of ever deepening knowledge of human behavior and life itself. This is the depth that MBTI type brings.


As I posted on the Reveln Consulting Facebook page in July:


  • ...using extrovert, introvert to describe a person is like using our known solar system to explain the universe. It's a way to begin, but there's a lot more out there: 
  • Using an MBTI approach, those using extroversion gain energy from using it as one of their top two mental functions as a 1st or 2ndary strength. We ALL have a balancing introvert side tied to one of our top two mental functions, based on Jungian theory.
  • One of those two mental functions is dominant and one is auxilary, a helper mental function of either perception or judgment.  

There's much more here on the nuances of introversion & extroversion via the Personality Pathways website that describes the order of preference using the MBTI.


A recent post by blogger and self-identified introvert Maria Ogneva lends itself to a feature of an advantage of Open Space:  choosing when, how and what contribute to a group.  You may chooseto observe, listen in on, or join in full dialog.

Read the full post and see all the diagrams & photos here.

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