Support, enhance informal learning, rather than managing it. ~ Stephen's Web | Agile Learning | Scoop.it

"Informal learning is not something L&D can design into the formal training mix, in order to try and “manage” everything everybody learns in the organisation (an impossible task!)

 

...Rather is something that needs to be supported and enhanced as it occurs naturally in the workflow – in order to help people learn to do their jobs (better)."