Campaigners celebrate victory in Buchan over investment in transport accessibility "A HUGE LEAP FORWARD" was the judgment by disability campaigners from the group 'Accessible Buses for Buchan' (ABfB), which delivered...
After waiting for almost a decade, the wish list of differently-abled fliers has been granted. In-flight food spreads in braille, sliding boards and portable ramps seem to have found a boarding pass for Indian skies.
The quality of assistance airports provide to disabled people and those with reduced mobility is the focus of a new performance report by the UK Civil Aviation Authority.
Brian Seaman's insight:
Only Edinburgh airport has performed poorly over the period. This is due principally to the poor performance of the previous assistance provider at the airport, Amey, and a lack of proper oversight by the airport of this performance. In March this year the airport took the decision to terminate the contract with Amey and appointed Omniserv, one of the specialist assistance service providers operating in the UK, as its new supplier. In appointing Omniserv, the airport also significantly increased the budget available for the assistance service to fund new equipment purchases and to increase staff resource levels so as to ensure that it can provide a consistent and high quality service. Further, in order to improve its oversight of the assistance service, the airport has created a new management role to support its commitment to the CAA to improve the service. We welcome the steps Edinburgh airport has taken and we will continue to monitor the airport’s performance closely.
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