"Conflict stirs up strong emotions. When they are not managed well, these emotions can fester and lead us to respond in very destructive ways. One such response is retaliation or getting even with the other person."
Have you ever found yourself in a situation where you’re in the process of solidifying a deal and the person you’re dealing with has got you handshake away from completion and then drops the infamous line, “This looks good, and now I’ll just have to ask my boss/client/wife/committee if this is acceptable before it’s final.”?
Go for more information to www.CogBooks.com - the leader in adaptive learning for executive education and leadership and/or Shapiro Negotiation Institute, the leading live and blended Negotiation training provider.
Today's organizations run on influence. Influence enables you to build the relationships you need to get results inside or outside the formal power structure. To be successful in today’s influence organization—regardless of your positional power—you need to be skillful and flexible in the way you influence others.
For more information go to www.CogBooks.com - the leader in adaptive learning for executive education and leadership and/or Barnes and Conti, the leading live and blended Influence training provider.
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