One of the hallmarks of a successful business is its ability to harness creativity, to challenge the status quo, to push boundaries and to innovate. Without growth and innovation, businesses stagnate and eventually fade away. Those with staying power are likely to have mastered this important skill which allows them to focus on the future with clarity: empathy.
Empathy helps us to get along, to understand each other, to work together and to resolve problems. In the world of work, we cannot get along without it.
image: http://en.wikipedia.org/wiki/Manual_labour ;
Labor, Charles Sprague Pearce (1896).
Via Edwin Rutsch