21st Century Leadership
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21st Century Leadership
Leadership and Encouragement for the 21st Century
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Rescooped by Roy Sheneman, PhD from Leadership & Management

How to Ask Better Questions

How to Ask Better Questions | 21st Century Leadership | Scoop.it

Asking One of your direct reports walks into your office looking for help: the rollout of the new line of Web-based products she is managing is falling behind schedule. All the prototypes have been create...

Via Beth Kanter, Anne-Laure Delpech, JLAndrianarisoa
Beth Kanter's curator insight, May 19, 2014 2:55 PM

Asking good questions Framework.

The most effective and empowering questions create value in one or more of the following ways:

  1. They create clarity: “Can you explain more about this situation?”
  2. They construct better working relations: Instead of “Did you make your sales goal?” ask, “How have sales been going?”
  3. They help people think analytically and critically: “What are the consequences of going this route?”
  4. They inspire people to reflect and see things in fresh, unpredictable ways: “Why did this work?”
  5. They encourage breakthrough thinking: “Can that be done in any other way?”
  6. They challenge assumptions: “What do you think you will lose if you start sharing responsibility for the implementation process?”
  7. They create ownership of solutions: “Based on your experience, what do you suggest we do here?”

What not to ask 
Marquardt points out that, contrary to the business truism “There are no bad questions,” several types of questions can have a negative effect on subordinates.

Questions focused on why a person did not or cannot succeed force subordinates to take a defensive or reactive stance and strip them of their power. Such questions shut down opportunities for success and do not allow people to clarify misunderstandings or achieve goals. These questions include:

  • Why are you behind schedule?
  • What’s the problem with this project?
  • Who isn’t keeping up?
  • Don’t you know any better than that?
Rescooped by Roy Sheneman, PhD from Motivational Leadership

What The Happiest People Know About Work

What The Happiest People Know About Work | 21st Century Leadership | Scoop.it

Study, work hard, and you will be successful.


This was the mantra repeated by educators throughout my youth. None of them added "be happy" to the success equation.


But a growing body of research in positive psychology and neuroscience is demonstrating that happiness is the secret ingredient to success. It turns out, our brains are more engaged, creative, productive, and resilient when in a positive state.


All this unhappiness comes with a high price tag to businesses, costing more than $550 billion a year in lost productivity. In his book, Donovan identifies 60 simple steps individuals can take to improve their happiness and get back on the path to success. Here are six of the top things happy workers do:


Via The Learning Factor, Graeme Reid
Denise Gabbard's curator insight, April 10, 2014 1:19 PM

Doing what you love can make you happy-- finding a way to make money while doing what you love is even better! 

Graeme Reid's curator insight, April 10, 2014 7:55 PM

If you don't enjoy what you do it is very difficult to be successful.  There are ways to re-frame the way that you look at things to help you focus on what is important to you.

Ivon Prefontaine's curator insight, April 22, 2014 11:01 PM

Avoiding energy sappers is what led me to retire from teaching. It was not the students and parents. It was the bureaucratic and technocratic nonsense that went on in school which passes itself off as education.