21st Century Leadership
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21st Century Leadership
Leadership and Encouragement for the 21st Century
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Rescooped by Roy Sheneman, PhD from Wise Leadership
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No Time to Be Nice at Work

No Time to Be Nice at Work | 21st Century Leadership | Scoop.it

Rudeness and bad behavior have all grown over the last decades, particularly at work. How we treat one another at work matters. Insensitive interactions have a way of whittling away at people’s health, performance and souls.

 

 


Via Kenneth Mikkelsen, Wise Leader™
Roy Sheneman, PhD's insight:

No excuse for rude behavior

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Kenneth Mikkelsen's curator insight, June 21, 2015 8:42 AM

Bosses produce demoralized employees through a string of actions: walking away from a conversation because they lose interest; answering calls in the middle of meetings without leaving the room; openly mocking people by pointing out their flaws or personality quirks in front of others; reminding their subordinates of their “role” in the organization and “title”; taking credit for wins, but pointing the finger at others when problems arise. Employees who are harmed by this behavior, instead of sharing ideas or asking for help, hold back.




Rescooped by Roy Sheneman, PhD from Just Story It! Biz Storytelling
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How To Move Your Brand From Good Enough To Remarkable

How To Move Your Brand From Good Enough To Remarkable | 21st Century Leadership | Scoop.it
You've got great people on your team and you have a strong vision for the future. So does everybody else. What you need to work on is getting remarkable.

 

Yep, I couldn't agree more. So how do you get started? Well, first by digging into stories. That's advice tip number one from the author.

 

Next, get this story work out of the exclusive domain of marketing. Now this point I really like because it is rarely acknowledge. But true it is.

 

And finally, if your stories are lacking, or broken, or problematic in any way -- fix them! That happens in part through working with trained story workers. So look around you for help.

 

As the author says, "...then you have to jump in and get to work on being remarkable. It might be the difference between surviving or thriving in 2012 and beyond."

 

I am looking forward to hearing about more remarkable organizations.

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it ;


Via Karen Dietz
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Rescooped by Roy Sheneman, PhD from Just Story It! Biz Storytelling
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Below the Fold: Why Most Brands Will Suck at Storytelling

Below the Fold: Why Most Brands Will Suck at Storytelling | 21st Century Leadership | Scoop.it
"STORY" IS THE NEW "CONTENT." As buzzwords go, story isn’t entirely bad -- for years I’ve pushed clients to be storytellers. I’ve berated the descent of story into a furtive sea of “content,” stripping all emotion from human pursuits.

 

I love this post and its irreverent attitude. It is quite refreshing in this day and age when 'storytelling', 'branding', and 'content' are such pervasive buzzwords and hyped as the cure-all for everything.

 

There are great reminders in this article that great business stories are not sanitized, and that there is danger in always crafting a happy ending.  Only sharing your 'success' stories eventually undercuts your believability. We know there have been mistakes, trials, and tribulations along the way and we want to hear about those too.

 

Why? Because it makes you human. As the author Gary Goldhammer says, storytelling is about people. Brands aren't about Hollywood actors, and "companies are not logos. There are human beings behind them all."

 

There are more insights here in this quick post -- reading it is almost like hitting the 'reset' button when we forget the fundamentals of storytelling after getting caught up in the hyped-up excitement about story branding, social media, content creation, and technology.


Via Karen Dietz
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Rescooped by Roy Sheneman, PhD from #BetterLeadership
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Inspirational Employee Engagement and Employee Appreciation Quotes

Inspirational Employee Engagement and Employee Appreciation Quotes | 21st Century Leadership | Scoop.it

According to the Corporate Leadership Council, employees with lower engagement levels are four times more likely to leave their jobs than those who are highly engaged.

 

But the importance of employee engagement isn't just increased employee retention; it's also about higher productivity.  

 

One study by HR strategy firm Kenexa found that of 64 organizations studied, the organizations with highly engaged employees achieved twice the annual net income of organizations whose employees were less engaged. 

 


Via AlGonzalezinfo
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AlGonzalezinfo's curator insight, December 29, 2012 12:35 PM

Very good quotes here, like:  “Results are obtained by exploiting opportunities, not by solving problems.” - Peter Drucker

Rescooped by Roy Sheneman, PhD from Just Story It! Biz Storytelling
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How to Engage Your Customers and Employees [a road map for stories]

Most customers now ignore targeted marketing campaigns, avoid responding to offers, and provide minimal feedback when asked. Instead, potential customers interact with each other, bypassing sanitized corporate messages devoid of meaning or value.

 

'Engagement' is dominating the business conversation these days because it is where the world is moving to. Everybody wants customer and employee engagement. Nice concept -- but how do you do it???

 

When I found this article, I said "Finally, here is how to think about this whole 'engagement' thing, and how to craft some next steps!"  The author clearly spells out what is involved in customer engagement.

 

The author Ray Wang shares 9 key components of successful engagement: 3 are people-centric values (the why & your starting point), 3 are delivery & communication styles (the how), and 3 are the right-time drivers (the when).

 

This is no easy task, and there's lots for you to figure out here as you grapple with these 9 components. I've already started making lists and jotting down ideas as I think about the culture of my small company, the community I serve and the steps I take to be credible (the 3 parts to the 3 people-centric values components).

 

Where do STORIES come into play? In how you connect with your communities (which stories to tell), the content you share, they are your catalysts, and your currencies -- which are all part of the 9 key components. Storytelling is woven through them all.

 

When you combine this article with the video from Amy O'Leary on "Beyond the Like Button: Digitally Addictive Storytelling & the Brain," http://www.youtube.com/watch?v=thVbdqY-cCg&feature=player_embedded you will move light years ahead in engaging customers and employees via stories and story sharing.

 

These 2 pieces are some of the best material I've curated lately -- and definitely keepers in my book.


Via Karen Dietz
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Karen Dietz's comment, May 16, 2012 5:49 PM
Thank you for re-scooping this article Jerry! Have a good week:)
Rescooped by Roy Sheneman, PhD from UDL & ICT in education
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Learning Styles & Retention - How Best to Engage?

Learning Styles & Retention - How Best to Engage? | 21st Century Leadership | Scoop.it

Via Smaragda Papadopoulou
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