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Essential Features for Customer Attraction in 2012–2013 in the Global Cards and Payments Industry: Survey Snapshot

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Synopsis

• This report is the result of an extensive survey drawn from Timetric and VRL’s exclusive panel of leading cards and payments industry executives. The opinions and forward looking statements of 60 industry executives have been captured in our in-depth survey, of which 65% represent directors, departmental heads and C-level respondents
• The research is based on primary survey research conducted by Timetric and VRL accessing B2B panels comprised of senior decision makers and leading companies
• The geographical scope of the research is global - drawing on the activity and expectations of leading industry players across the Americas, Europe, Asia-Pacific, Africa and Middle East
• The report covers data and analysis on essential features for customer attraction in the global cards and payments industry

Summary

“Essential Features for Customer Attraction in 2012–2013 in the Global Cards and Payments Industry: Survey Snapshot” is a new report by Timetric and VRL that analyzes how companies need to focus in order to attract and retain customers in the future. This report gives you access to the essential features for customer attraction. This report not only grants access to the opinions and strategies of business decision makers and competitors, but also examines their actions surrounding business priorities.

Scope

The report features the opinions of global cards and payments industry respondents related to the following:
• Essential features for customer attraction

Reasons To Buy

• Provides insights into the areas companies operating in the cards and payments industry need to focus on in order to attract and retain customers in the future

 

Table of Contents :

 

1 Introduction
1.1 What is this Report About?
1.2 Definitions
1.3 Methodology
1.4 Profile of Survey Respondents
2 Essential Features for Customer Attraction
3 Appendix
3.1 Full Survey Results
3.2 Methodology
3.3 Contact Us
3.4 About Timetric
3.5 About VRL Financial News
3.6 Disclaimer

List of Tables

Table 1: Global Cards and Payments Industry Respondents by Job Role (%), 2012
Table 2: Global Cards and Payments Industry Respondents by Company Turnover (%), 2012
Table 3: Essential Features for Customer Attraction in the Global Cards and Payments Industry (%), 2012
Table 4: Survey Results – Closed Questions

List of Figures

Figure 1: Essential Features for Customer Attraction in the Global Cards and Payments Industry (%), 2012

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  Growth Expectations in Developed Markets in 2012–2013 in the Global Cards and Payments Industry: Survey Snapshot

  Products of High Demand in 2012–2013 in the Global Cards and Payments Industry: Survey Snapshot

  Vital Channels of Growth in 2012–2013 in the Global Cards and Payments Industry: Survey Snapshot

  Key Drivers of Growth in 2012–2013 in the Global Cards and Payments Industry: Survey Snapshot

  Leading Business Concerns in 2012–2013 in the Global Cards and Payments Industry: Survey Snapshot

  Critical Business Success Factors in 2012–2013 in the Global Cards and Payments Industry: Survey Snapshot

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